Return Policy

RETURN POLICY

Last updated September 01, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

You can only return the purchased product if you have not signed in to https://login.j-1waiver.com/ at all after purchase of the product.

RETURN PROCESS

To return an item, please email customer service at info@j-1waiver.com with your request to return the purchased item. After we receive your request, we will check whether your item is eligible for a return and will issue a refund if eligible.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 business days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@j-1waiver.com